Zerowater.com Reviews

ZeroWater offers a variety of products and services. The primary products include filters, water pitchers, water dispensers, and on-the-go water filtration tumblers. The advanced 5-stage technology used by ZeroWater is designed to remove 99.6% of Total Dissolved Solids (TDS) from drinking water. The filters also reduce 99% of lead and 95% of the forever chemicals PFOA/PFOS, providing cleaner, healthier drinking water.

ZeroWater's product line includes a range of pitchers and dispensers with varying capacities, such as 10 Cup Pitcher, 12 Cup Ready-Pour Pitcher, 20 Cup Ready-Pour Dispenser, and 40 Cup Glass Ready-Pour Dispenser. They also offer 5-Stage Replacement Filters in packs of 2, 3, 4, 6, 8, 12, and 16.

In addition to these, ZeroWater provides subscriptions for regular delivery of their products, offering free shipping and the flexibility to cancel anytime. The company has received over 8,500 5-star reviews from satisfied customers. ZeroWater is committed to providing the purest tasting water, making it a popular choice for home water filtration systems.

ZeroWater offers a Limited Warranty on their products. If a manufacturing defect is discovered in the ZeroWater® Dispenser, Pitcher, Filter, or TDS Meter, the parts will be replaced free of charge. The warranty for the vessels & TDS meter lasts for 90 days from the date of purchase, while the warranty for the filter cartridge is 30 days from the date of purchase. If a defect is discovered in the filter during this period, instructions will be provided on how to return the filter for laboratory testing. If the lab determines that the filter is defective, it will be replaced free of charge, minus shipping costs.

In terms of their Shipping Policy, ZeroWater offers a Filter Subscription Program where filters are delivered straight to your door with free shipping. You can choose how many filters you want, how often, and when you want to receive your filter refills. You can skip a shipment, change dates, or cancel anytime without being charged a cancellation fee.

ZeroWater also has a Recycling Program. You can send your used ZeroWater 5-Stage filters to their recycling center. However, they do not currently offer prepaid shipping labels for ZeroWater filter returns. Upon receiving the filters and recycling form, a $20 coupon will be sent via email to help cover the cost of shipping. The coupon is valid on 4 pack, 6 pack, 8 pack, 12 pack, or 16 pack 5-Stage replacement filters. Packages are processed in the order they are received, and processing may take 4 to 6 weeks.